Shipping Policy
The Platform Owner is committed to delivering orders directly to customers' doorsteps. We do not use third-party courier companies or postal services. All orders are shipped by us within 0-60 days from the date of the order and/or payment, or as per the delivery date agreed upon at the time of order confirmation. Delivery times may vary based on location and other factors, and delivery of our services will be confirmed via email to the address provided at the time of registration.
Please ensure that the delivery address provided at the time of purchase is accurate. If any shipping costs are applied, they will be indicated at the time of purchase and are non-refundable.
Here's a refined version of your return and refund policy for clarity and flow:
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**Return and Refund Policy**
We offer refunds or exchanges within 1 day from the date of purchase if the product has not been installed by our technician or fitted into the car. If more than 1 day has passed since your purchase, we cannot offer a return, exchange, or refund.
**Eligibility for Return or Exchange:**
1. The item must be unused and in the same condition as received.
2. The item must be in its original packaging.
3. Sale items may not be eligible for return or exchange.
Only defective or damaged items are eligible for replacement, based on exchange requests.
Please note, certain product categories may be exempt from returns or refunds. These items will be identified as non-returnable at the time of purchase.
**Return and Exchange Process:**
Once we receive and inspect your returned item, we will notify you via email. If the item passes our quality check, your return or exchange will be processed according to our policy.